Your privacy isour priority

When you create an account, we collect your email address, name, and encrypted password. This information is necessary to provide you with our services and manage your account.

We temporarily process the images you upload to remove backgrounds. These images are stored securely during processing and expire after 30 days.

We collect anonymized usage statistics to improve our service, including processing times, success rates, and general usage patterns. This data cannot be linked back to individual users.

With your consent, we use Google Analytics to collect information about how you use our website. This includes pages visited, time spent on pages, browser type, device information, and general geographic location. This information is collected anonymously and used solely to improve our service and user experience.

Payment processing is handled by trusted third-party providers (Stripe). We do not store your credit card information on our servers.

Your images are processed using our AI models to remove backgrounds. We do not use your images for any other purpose, including training our models or any form of analysis beyond background removal.

We use your email address to send important account notifications, billing information, and service updates. You can opt out of marketing emails at any time.

We analyze aggregated, anonymized usage patterns to improve our service performance and user experience. This data cannot be traced back to individual users.

We may use your information to comply with legal obligations, resolve disputes, and enforce our terms of service.

All data is encrypted in transit using TLS 1.3 and at rest using AES-256 encryption. Your images and personal information are protected with industry-leading security measures.

Access to your data is strictly limited to authorized personnel who need it to provide our services. All access is logged and monitored.

Processed images expire after 30 days. Account data is retained as long as your account is active, or as required by law.

We have comprehensive security incident response procedures. In the unlikely event of a data breach, we will notify affected users within 72 hours.

We offer data residency options to ensure your data is processed and stored in your preferred region:

• European Union: Full GDPR compliance with data processing in EU data centers
• United States: Processing in US data centers with privacy shield compliance
• Other Regions: Additional regions available upon request for Business plan users

Data transfers between regions are conducted using approved mechanisms such as Standard Contractual Clauses and with appropriate safeguards in place.

You have the right to access your personal data and request a copy in a portable format. Contact us to request your data.

You can update your account information at any time through your account settings. You can also request deletion of your account and all associated data.

You can opt out of marketing emails at any time by clicking the unsubscribe link in our emails or updating your preferences in your account.

You have the right to object to certain types of data processing. Contact us to discuss your specific concerns.

We use cookies and similar tracking technologies to enhance your experience and understand how you use our service. With your consent, we may collect analytics data to help us improve our platform.

These cookies are necessary for the website to function and cannot be disabled:

• Authentication session cookies (next-auth.session-token): Required for login and account management
• CSRF protection cookies (next-auth.csrf-token): Security measure to prevent unauthorized actions
• User preference cookies (theme, language): Store your interface preferences for a better experience

With your permission, we use Google Analytics to understand how visitors interact with our website. These cookies collect anonymized information including:

• Google Analytics cookies (_ga, _gid, _gat_gtag): Track page views, session duration, and user behavior patterns
• Pages visited and features used
• Device type, browser, and operating system
• Approximate geographic location (country/city level only)
• Referral source (how you found our website)

All analytics data is anonymized and aggregated. We do not use this data to identify individual users. You can opt out of analytics cookies at any time through our cookie preference center.

We do NOT use:

• Social media tracking pixels (Facebook, Twitter, etc.)
• Advertising cookies or retargeting
• Third-party data brokers or data sharing
• Cross-site tracking or profiling

You have full control over your cookie preferences:

• Cookie Banner: When you first visit, you can accept or reject analytics cookies
• Cookie Preference Center: Click "Customize" in the cookie banner to manage specific cookie categories
• Change Anytime: You can update your preferences at any time by accessing the cookie settings
• Browser Settings: You can also block cookies through your browser settings, though this may affect site functionality

For more information about Google Analytics and how it processes data, please visit Google's Privacy Policy at https://policies.google.com/privacy

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information immediately.

Parents or guardians who believe their child has provided us with personal information should contact us immediately.

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. When we make changes:

• We will update the "Last updated" date at the top of this policy
• We will notify users by email of significant changes
• We will provide a summary of changes in our notification
• Continued use of our service constitutes acceptance of the updated policy